If you are a Telkom subscriber, it is important to keep track of your contract expiry date, as it will help you make informed decisions about your telecommunications needs. Fortunately, checking your Telkom contract expiry date is a straightforward process, and can be done through a variety of methods. In this article, we will be exploring some of the ways you can check your Telkom contract expiry date.
Method 1: Checking Via Telkom App
The Telkom App is a convenient way to manage your Telkom account and check your contract expiry date. Here is how to do it:
Step 1: Download the Telkom App
The Telkom App can be downloaded from the App Store (for iOS users) or Google Play Store (for Android users).
Step 2: Login to Your Telkom Account
After downloading the app, log into your Telkom account using your Telkom login credentials.
Step 3: Check Your Expiry Date
Once you are logged in, navigate to the ‘My Account’ section on the app. Here, you will see the contract expiry date prominently displayed.
Method 2: Checking via USSD Code
Another way to check your Telkom contract expiry date is by using a USSD code. Here is how to do it:
Step 1: Dial the USSD Code
Dial *180# on your mobile phone.
Step 2: Follow the on-screen prompts
Once you have dialed the code, follow the on-screen prompts and select the option to check your contract expiry date.
Step 3: Receive Expiry Date
After selecting the option to check your contract expiry date, you will receive a message containing the date your contract expires.
Method 3: Contacting Telkom Customer Care
If the above methods do not work for you, you can always reach out to Telkom Customer Care for assistance. Here is how to do it:
Step 1: Find Telkom Customer Care Contact Details
Visit the Telkom website to find the contact details for Telkom Customer Care. You can also find these details on the back of your Telkom SIM card.
Step 2: Contact Telkom Customer Care
Call the Telkom Customer Care number and follow the prompts to speak to a representative. Once connected, inform them that you would like to check your contract expiry date, and they will assist you accordingly.
Keeping track of your Telkom contract expiry date is crucial in ensuring that you stay on top of your telecommunications needs. With the above methods, you can easily check your contract expiry date and plan accordingly. Whether you prefer using the Telkom App, USSD code, or contacting Telkom Customer Care, you can rest assured that you will be able to access the information you need.